Auto Insurance Agent (Entry-Level)

Salt Spring Island · Salt Spring Island, British Columbia
Department Salt Spring Island
Employment Type Full-Time
Minimum Experience Entry-level

A Little Bit About Us

SeaFirst Insurance Brokers are insurance specialists. Our rapidly growing company has been providing our clients with the finest in general insurance services for over 40 years and are proud to be the largest general insurance brokers on the Saanich Peninsula, with offices in Brentwood Bay, Saanichton, Sidney, Salt Spring Island, Oak Bay, Westshore and Pender Island. It is our philosophy to provide our clients with professional service, while at the same time, maintaining a positive work environment for our employees.

What We Offer

- Competitive salary

- Matched RRSP contributions

- Comprehensive medical and dental benefits

- Fitness subsidy

- Career growth opportunities and continuing education programs

- Monthly social committee activities or events

- Costco membership

- Community involvement

Who We’re Looking For

We are looking for a reliable entry-level Auto Insurance Agent that provides sales and service to clients’ changing insurance needs by selling ICBC and Private Auto Insurance. We want someone with strong customer service skills, computer proficiency, and the ability to pay attention to details while working in a fast-paced environment. Insurance knowledge in ICBC Auto, Driver’s Licensing, and Private Auto, as well as a Level 1 Insurance License, are preferred but not required.


NOTE: As this would be an entry-level position, training for ICBC and Driver Licencing will be provided by SeaFirst Insurance. This is great opportunity for someone looking to enter a new field and build their skills!



  • The  Auto Insurance Agent reports to their designated Personal Lines Supervisor and has functional relationships with other managers and staff within the company.


  • Responds to client phone, mail, email, fax, or in-person enquiries and provides solutions;
  • Maintains accurate and timely client records in TAM;
  • Provides automobile insurance quotes for clients;
  • Responds to insurer enquiries about policy holders;
  • Uses superior communication skills to probe customers to determine current and future needs;
  • Researches the best coverage for clients, using all known factors, including pricing, coverage, and claims service; recommends products based on this analysis;
  • Explains the features, advantages, and benefits of all automobile coverages;
  • Adheres to internal and external underwriting policies; seeks approval for risks outside of authority;
  • Provides first response to claims reported, and adheres to established procedures to ensure timely reporting and follow up;
  • Adheres to established office procedures for the handling and safekeeping of monies and revenue inventory;
  • Keeps insurance licence current by maintaining required continuing education credits, and maintains compliance with all Insurance Act provisions;
  • Performs administrative duties assigned including but not limited to: mail and courier, ordering of supplies, ordering inventory, banking and cash management, accounts receivables, etc.;
  • Carries out other duties essential to the position as directed by their supervisor.



The incumbent must have proficient knowledge in the following areas: 


  • Recreational Vehicle Insurance
  • ICBC Automobile Insurance
  • Private Vehicle Insurance
  • ICBC Session Manager and Policy Centre


The incumbent must demonstrate the following skills:


  • Analytical and problem-solving skills
  • Decision making skills
  • Organizational and planning skills
  • Valid BC Drivers licence class 5
  • Effective verbal, presentation, and listening communication skills.
  • Effective written communication skills
  • Computer skills, including the ability to operate all software used at the firm
  • Time management skills
  • Stress management skills


The incumbent must demonstrate the following abilities:


  • Honesty and trustworthiness
  • Respectfulness
  • Reliability
  • Ability to work collaboratively
  • Cultural awareness and sensitivity
  • Flexibility


The incumbent will be based out of our office in Salt Spring Island. 

SeaFirst Insurance places the health and well-being of its staff and customers as a number one priority. SeaFirst is following strict distancing, cleaning, and disinfecting protocols to help prevent the spread of the coronavirus. 

Hours of work will fall into the office’s opening hours, however not earlier than 8:30 am nor later than 5:00 pm, Monday through Saturday. Occasionally, an opportunity may arise to work overtime hours. All overtime hours must be pre-approved by a supervisor or manager. Unauthorized overtime is not permitted and will not be compensated.


If you are interested in starting a career in insurance, connect with us – we want to hear from you!

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  • Location
    Salt Spring Island, British Columbia
  • Department
    Salt Spring Island
  • Employment Type
  • Minimum Experience